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Playgrand require IBAN for withdrawls


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Anyone else with playgrand and suddenly (with no prior comms/emails etc) are required to withdraw funds using your banks IBAN? I've never heard of this before but they were insistent.

When i enquired as to why, all i was told was that it's due to a change with internal procedures.

Withdrew using this 2 days ago, still no funds when previously it was instant - a little concerned!

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