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rant time!!!


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what a wonderful email to get my deposit is only £20 a day fgs lol




We are contacting you from our Responsible Gaming Team because recently some concerns were raised regarding your player account.


As a socially responsible operator, we employ controls and systems in order to provide a safe environment for our players. To that end, please note that we regularly monitor our players, including gaming activities, payments and communications.


In order to ensure we provide a safe playing environment for our players, and in line with our social responsibilities, please be advised that we have excluded your player account. 


Please note this feature applies across all brands that we offer, therefore, you will not be able to access or register any other accounts on other brands/sites owned and operated by SuprPlay Ltd. We would also ask you to refrain from attempting to open any other accounts as this may result in forfeiture of any funds deposited or gambled if we reasonably suspect that you may have circumvented these controls.


We do understand that this may not be the outcome you’ve expected, however, it is an action taken with your best interest in mind.


If your employment status changes, please contact us should you wish to reopen your account. In this scenario, we would need to ask you to send us some source of income documents before consideration is made to reopen the account.


If you feel you may need assistance with your gambling, we would like to recommend you to visit the following pages and seek advice from these independent organizations:

We would like to take this opportunity to wish you the best in your future endeavours, and please do not hesitate to contact us if you have any further inquiries.

Best regards,
Duty of Care [Duelz]


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